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Home » Privacy Statement
Privacyverklaring mae-hair B.V.
This is the Privacy Statement of mae-hair B. V., hereinafter referred to as mae-hair. mae-hair is registered with the Chamber of Commerce under number 84572337 and is located at Poortland 66 (1046bd) in Amsterdam. This document explains how mae-hair handles the processing of your personal data. Mae-hair takes the greatest possible care when processing your personal data.
Acquisition of personal data:
When you use the services of mae-hair, you provide a number of personal data to mae-hair yourself, or these are obtained from you within the framework of the agreement. Personal data means any information relating to an identified or identifiable natural person.
Categories of personal data
mae-hair processes the following categories of personal data:
- Contact, name and address data, including Location Data, Telephone Number and e-mail address;
- Company details, including VAT number and Chamber of Commerce number;
- Different delivery address;
- Financial data;
- Account information, including your username and password;
Other personal data provided by you.
Purpose of processing
The personal data processed by mae-hair have the following purposes:
Contact you to inform you about the services you have purchased and the implementation thereof;
- Being able to perform its services;
- Improving its services;
- Making payments;
- Compliance with legal obligations;
- Being able to do marketing and communication, including improving the website by analyzing the behavior of visitors;
- Sending newsletters;
- The exchange of data with third parties for the performance of the service, insofar as this is necessary.
Bases of processing
The processing of personal data is only possible on the basis of the following grounds: (i) legal obligation, (ii) performance of a contract, (iii) obtained (explicit) consent from the data subject(s), and (iv) legitimate interest.
In providing its services, mae-hair processes personal data. mae-hair only processes the data that it considers necessary for (improving) the services and handles the (personal)data that it has collected about you and your use of the services with care.
De grondslag voor de verwerking van deze gegevens is de overeenkomst die jij met mae-hair bent aangegaan. Ook bij het bezoeken van de website https://mae-hair.com/ kunnen er persoonsgegevens van jou worden verwerkt, mits je daarvoor toestemming hebt gegeven.
Necessity of processing
The processing of your personal data is necessary for the performance of the service. The services that mae-hair offers cannot be fully provided without the processing of your personal data. If your explicit consent is required for specific purposes with regard to the personal data, separate consent will be requested.
Automated decision making
There is no automated decision-making.
Retention period
Personal data processed by mae-hair are stored in accordance with applicable laws and regulations. If a longer retention period is required on the basis of legislation or regulations, the personal data will be stored during that period in accordance with these obligations. All (obtained) personal data will not be stored longer than is strictly necessary.
Processing by third parties
mae-hair only shares personal data with third parties if this is strictly necessary for the execution of an agreement and to comply with relevant laws and regulations. No personal data is sold. mae-hair may be obliged to share personal data with third parties on the basis of a legal obligation. If personal data is shared with third parties, processing agreements are concluded.
The third parties with whom personal data is shared are:
- The engaged delivery service(s), for the purpose of the execution of the agreement. The categories of personal data that are processed are contact and name and address data.
- The payment service provider, for the purpose of executing an agreement. The category of personal data that is processed is financial data.
- The accountant, whose purpose is the execution of an agreement. The categories of personal data that are processed are contact and name and address data and financial data.
- Software suppliers, for the purpose of executing the agreement. The categories of personal data that are processed are contact and name and address data.
- Website operator, for the purpose of executing the agreement. The categories of personal data that are processed are contact and name and address data.
- Engaged third parties, with the aim of implementing the agreement. The categories of personal data that are processed are contact and name and address data.
Security of personal data
mae-hair takes the protection of your personal data seriously and takes appropriate technical and organizational measures. This takes into account the state of the art, the costs of implementation, as well as the nature, scope, context and purpose of the processing and the varying risks to the rights and freedoms of persons, both in probability and severity. In this way, an appropriate level of security is ensured.
Disclaimer
By using the website you agree to this disclaimer. mae-hair reserves the right to change the content of the website and/or this disclaimer at any time, without prior notice to customers and/or users of the website.
Although the content of the website has been compiled with the greatest possible care, it is possible that it contains inaccuracies or is incomplete. mae-hair does not accept any liability for damage caused by or resulting from the use of the website. The use of the website is entirely at the user's own risk. No rights can be derived from the content of the website.
All texts on the website are copyrighted and owned by mae-hair, unless they belong to third parties.
Use of social media
mae-hair uses third-party cookies to optimize the website. Some cookies are placed by third-party services displayed on the website. Third parties include: Google Analytics and social media platforms such as Instagram and TikTok. The use of cookies by other companies (third parties) is subject to the privacy and Cookie policy of the respective company.
When you click on a social media button on the website, a social media cookie is placed. This allows the social media party in question to recognize your IP address when you share an article from the website. For more information about the cookies of these social media parties and the data and/or personal data they collect, mae-hair refers you to the privacy and Cookie statements of these parties.
Email newsletter and other marketing emails
Through the website you can sign up for a newsletter and/or other commercial offers. Upon registration, mae-hair asks your permission to process your email address for the purpose of sending marketing emails. These emails contain information about products and Services, Special Offers and marketing campaigns.
You will only receive these marketing emails if you have given permission for this.
With your permission, you also agree that mae-hair may personalize the content of the marketing emails based on your needs and interests, based on any user profile that has been created for you.
You can withdraw your consent to receive marketing emails at any time by clicking on “unsubscribe” at the bottom of the marketing email. The withdrawal of consent does not affect the lawfulness of the processing that took place before the moment of withdrawal.
Browser settings
If you do not want websites to place cookies on the device with which you view the website, you can adjust your browser settings. Before a cookie is placed, you will receive a warning and must give permission for the cookie to be placed. If you do not give permission, this may lead to the website functioning less well.
You can set your browser to refuse all cookies, including third-party cookies. In addition, you can delete cookies that have already been placed. You can do this by going to the preferences or settings in your browser and adjusting the privacy settings there.
This privacy statement does not apply to websites of third parties that are connected to this website via links. mae-hair cannot guarantee that these third parties handle your personal data in a reliable or secure manner. mae-hair advises you to read the Privacy Statement of these websites before using them.
Rights of data subjects
As a data subject, you have the following rights:
Right of access
As a data subject, you have the right to know whether your personal data are being processed and, if this is the case, to gain access to this data and the manner in which it is processed.
Right to rectification
You have the right to have incorrect or incomplete personal data corrected or supplemented.
Right to erasure (right to be forgotten)
You have the right to have your personal data deleted without unreasonable delay.
Right to restriction of processing
As a data subject, you have the right to restrict the processing of your personal data. To do this, contact mae-hair.
Right to data portability
You have the right to receive the personal data you have provided to mae-hair in a structured, commonly used and machine-readable form, so that you can transfer it to another party. You may also request mae-hair to transfer this data, if technically possible, directly to a third party.
Right of objection
You have the right, for reasons related to your specific situation, to object to the processing of your personal data, including profiling. in that case, mae-hair will stop processing the personal data unless there are compelling legitimate grounds that outweigh your interests, rights and freedoms, or that are related to the establishment, exercise or substantiation of a legal claim.
Complaint
If you have a complaint about the way mae-hair handles your personal data, or if you want to exercise one of the aforementioned rights, you can contact us via the website or by e-mail via info@mae-hair.com.
To make sure that you are the one making a request, mae-hair asks you to send a copy of a valid ID. To protect your privacy, you can make your passport photo and the MRZ (the Strip with numbers at the bottom of the passport) black.
mae-hair will respond to your request as soon as possible, but no later than within four weeks.
In addition, you have the right to file a complaint with the Dutch Data Protection Authority. This is the competent supervisory authority in the Netherlands. You can do this via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
MAE HAIR
At MAE, we believe that in every strand of hair lies the potential for true beauty and confidence. Our journey began with a clear goal: to create the hair growth product the world has longed for, and to do so in a natural way.
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