Privacy Statement

Privacy Statement mae-hair B.V.

This is the privacy statement of mae-hair B.V., hereafter mae-hair. mae-hair is registered with the Chamber of Commerce under number 84572337 and is located at Poortland 66 (1046BD) in Amsterdam. This document explains how mae-hair deals with the processing of your personal data. In processing your personal data, mae-hair exercises the utmost care.

Acquisition of personal data:

If you use the services of mae-hair, you yourself provide a number of personal data to mae-hair, or personal data is obtained from you in the context of the agreement. Personal data is defined as all data relating to identified or identifiable natural persons.

Categories of personal data

mae-hair processes the following categories of personal data:

• Contact and name and address details, including location details, telephone number, email address;
• Company details, including VAT number and Chamber of Commerce number;
• Different delivery address;

Financial data;

Account information, including your password and user name;

Other personal data provided by you.

Purpose of the processing

The personal data processed by mae-hair have the following purposes:

• contact you to inform you about the services you have purchased and their implementation;
• to be able to carry out its services;
• improve its services;
• to make payments;
• to comply with legal obligations;
• to be able to make marketing and communication statements, including improving the website by analyzing visitor behavior on the website;
• to be able to send newsletters;
• to exchange data with third parties for the performance of services, to the extent necessary.

Principles of processing

The processing of personal data is only possible based on the following grounds: (i) legal obligation, (ii) performance of an agreement, (iii) obtained (explicit) consent of the persons concerned, and (iv) legitimate interest. When providing the services of mae-hair, personal data is processed. mae-hair only processes data that mae-hair considers necessary for (improving) the service and is careful with the (personal) data it has collected about you and your use of the services. The basis for processing this data is the agreement you have entered with mae-hair. Personal data from you can also be processed by visiting the website https://mae-hair.com/ if you have given your permission.

Necessity of processing

The processing of your personal data is necessary to be able to carry out the services. The services offered by mae-hair cannot be fully performed without the processing of your personal data. If specific purposes relating to the personal data require your explicit consent, you must provide separate consent.

Automated decision-making

There is no question of automated decision-making.

Storage period

Personal data processed by mae-hair is stored in accordance with the relevant laws and regulations. If a longer retention period is necessary based on laws or regulations, the personal data will be kept longer in accordance with these requirements. All (obtained) personal data will not be kept longer than strictly necessary.

Processing by third parties

mae-hair only shares personal data with third parties if this is strictly necessary for the execution of an agreement and to comply with relevant laws and regulations. No personal data is sold. mae-hair may be under a legal obligation to share personal data with third parties. If personal data is shared with third parties, processing agreements are in place. The third parties with whom personal data is shared are:

• The engaged delivery service(s), for the purpose of executing the agreement. The categories of personal data that are processed are contact and name and address details.
• The Payment Provider, for the purpose of executing an agreement. The categories of personal data processed are financial data.
• The Bookkeeper, for the purpose of executing a contract. The categories of personal data processed are contact and name and address details and financial data.
• Software suppliers, for the purpose of executing the agreement. The categories of personal data processed are contact and name and address details.
• Website administrator, for the purpose of executing the agreement. The categories of personal data processed are the contact and name and address details.
• Engaged third parties, for the purpose of executing the agreement. The categories of personal data processed are the contact and name and address details.

Security of Personal Data

mae-hair takes the protection of your personal data seriously and takes appropriate technical and organizational measures in this regard, taking into account the state of the art, implementation costs, as well as the nature, scope, context and the processing purposes and the risks to the rights and freedoms of individuals that vary in terms of probability and severity, to ensure a risk-appropriate level of security.

Disclaimer

By using the website, you agree to the disclaimer. mae-hair reserves the right to change the content of its website and/or this disclaimer at any time without informing its customers and/or users of the website about this change. The content of the website has been compiled with the greatest possible care but may nevertheless contain inaccuracies or be incomplete. mae-hair accepts no liability whatsoever for damages caused by or arising from the use of the website. The use of this website is entirely at the risk and expense of a user of the website. No rights can be derived from the content of the website. All texts on the website are copyrighted and owned by mae-hair as far as these do not belong to third parties.

Cookie Statement

mae-hair uses technical and functional cookies to optimize the website. Cookies are small text files that are sent when visiting a website in order to make the user experience of visitors more efficient. mae-hair is allowed by law to store cookies on your device if these cookies are strictly necessary to use the website. Other types of cookies require your consent. mae-hair recommends that you accept the cookies in connection with the usability of the website. Visitors to the website have a check-in option.

The cookies used by mae-hair are functional cookies: these cookies ensure that the website works properly. These cookies have no effect on personal privacy, so no permission must be asked or granted. These cookies are used to store your browser settings so that the website of mae-hair can be viewed optimally, the website remains accessible (load-balancing). Also, cookies will be placed that prevent other cookies from being placed (no-follow).

With your permission, mae-hair places ”tracking cookies” on your computer. mae-hair uses these cookies to keep track of the pages you visit, in order to build up a profile of your online behavior. This profile is not linked to your name, address, email address, etc. and is only used to tailor advertisements to your profile so that they are as relevant to you as possible.

On the website of mae-hair, cookies of Google are also placed for the purpose of Google Analytics. This means that mae-hair cannot link information to a natural person. mae-hair does not keep information about what you do on the internet. Google Analytics may be required under applicable laws and regulations to provide access to this data.

Use of social media

mae-hair uses cookies from third parties to optimize the website. Some cookies are placed by third-party services displayed on the website. By third parties is meant Google Analytics and social media (Instagram and TikTok). The use of cookies from other companies (third parties) is subject to the privacy and cookie policy of the company concerned. When you click the social media button on the website, a social media cookie is placed. This allows the social media party to recognize your IP address when you share an article from the website. For the cookies of social media parties and the data and/or personal data they collect with this, mae-hair refers you to the privacy and cookie declarations of these parties.

Email newsletter and other marketing mails

You can register for a newsletter and/or other commercial offers via the website. When you register, mae-hair requests permission to process your email address for the purpose of sending you marketing emails containing the latest information on products and services, special offers and marketing campaigns. You will only receive marketing emails if you have given your consent.

Your consent also includes your approval of the fact that mae-hair may personalize the content of marketing emails in accordance with your needs and interests based on any user profile created for you.

You may withdraw your consent to send marketing emails at any time by clicking “Unsubscribe” at the bottom of marketing emails. Withdrawal of consent does not affect the lawfulness of the processing performed prior to withdrawal of consent.

Browser settings

If you do not want websites to place cookies on your device used to view the website, you can adjust your browser settings. Before a cookie is placed, you will receive a warning and must give your consent for the cookie. Failure to do so may result in, for example, the website working less well. You can adjust the settings of your browser so that your browser refuses all cookies and the cookies of third parties. You can also remove installed cookies. For this purpose, you must adjust your browser settings via preferences and then you can adjust the privacy settings.

This privacy statement does not apply to third party websites that are connected to this website through links. mae-hair cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. mae-hair recommends that you read the privacy statement of these websites before using them.

Rights of data subjects

As a data subject, you have the following rights:

• Right of access;

As a data subject, you have the right to be informed about whether or not your personal data is being processed and, if so, to have access to it in relation to the processing.

• Right to rectification;

You have the right to obtain rectification and completion of inaccurate data.

• Right to erasure of data;

Without unreasonable delay, a data subject should obtain erasure of personal data concerning him.

• Right to restriction of processing;

As a data subject, you have the right to restrict the processing of your personal data. To do so, please contact mae-hair.

• Right to data portability;

A data subject has the right to obtain the personal data relating to him/her that he/she has provided to mae-hair in a structured, commonly used and machine-readable form, in order to be able to transfer this personal data to a third party if necessary. A data subject may also instruct mae-hair to transfer this data directly to a third party.

• Right to object;

The data subject shall have the right to object at any time, on grounds relating to his/her particular situation, to the processing of personal data concerning him/her, including profiling in accordance with those provisions. mae-hair shall cease processing the personal data unless there are compelling legitimate grounds for the processing which override the interests, freedoms and rights of the data subject related to the exercise, establishment, or support of legal claims.

Complaint

If you have a complaint about the way in which mae-hair handles your personal data, or wish to exercise any of the above-mentioned rights, you can contact us via the website or by email at info@mae-hair.com. To make sure that you wish to exercise a right, mae-hair requests that you to send a copy of your identity document. You can make your passport photo and MRZ (strip with numbers at the bottom) black to protect your privacy. mae-hair will respond to your request as soon as possible, but no later than 4 weeks. You can also file a complaint with the Dutch Data Protection Authority. This is the competent enforcement agency. You can contact us via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Changes to Privacy Statement

mae-hair may at any time amend the Privacy Statement. The most recent version is published on the website. Therefore, always keep an eye on the website for the most recent version. If the new privacy statement has consequences for the way in which mae-hair already processes data relating to you, mae-hair will inform you by e-mail.